Perks of becoming a Mystery Shopper
Mystery Shopping is a tool used in retail to get reliable and ongoing feedback on customers' experiences, measure the quality of sales and service, and measure employees' performance in the business. It gives retail managers an objective view of how their employees interact with clients and the level of customer satisfaction, and it also provides valuable information to find ways to improve it.
By using Mystery Shoppers, retailers receive an unbiased and unfiltered review of their retail stores' performance and tools to understand how to retain customers. Remember, satisfied customers will most likely come back!
How to Become a Mystery Shopper and Earn Extra Money
Becoming a Mystery Shopper has never been easier! Several apps and websites provide these opportunities. You can download the SmartSpotter App to give it a try and see all the mystery shopping activities that we have to offer using our crowdsourcing tools. We cover all of Australia, launching new assignments weekly from big brands and retailers for our mystery shoppers to complete.
With the help of innovations in the field and the technological tools available, this technique is becoming increasingly popular. All it takes is a smartphone and an app, like SmartSpotter, which launches missions for the mystery shopper to complete and earn extra money. It is so simple, and the instructions are clear that you can achieve it across all areas of Australia with no previous experience!
Benefits of being a Mystery Shopper
Almost everyone loves shopping. But here's something better: getting paid while doing it!
Mystery Shopping offers many benefits for its risk-free and easy job description. Becoming a secret shopper helps you make some cash while bridging financial gaps. Each job usually does not take more than 10 minutes. On a side note, you can get free stuff as many jobs will require you to make a purchase most of the time.
Most retailers face difficulties with gaining insight into their levels of customer service. Therefore, evaluating and tracking how employees respond to clients is crucial. Mystery Shopping is becoming a tool par excellence for achieving its business objectives throughout the territory. As a result, you'll find jobs permanently in a way that allows you flexibility in earning extra money.
How does it work?
Mystery Shopping works like most regular tasks, requiring you to read the instructions before accepting the job. The instructions contain the specifics of each assignment, including payment and reimbursement. You then send the information through the app and help give feedback on employee evaluation, customer satisfaction, and store conditions.
Mystery Shopping encompasses different types of stores and jobs, such as:
Shopping for and purchasing specific products
Trying out services
Interacting with employees, asking questions about a product or service
Testing a store's customer service
The information that companies receive from mystery shoppers leads to an awareness of business areas that need improvement. Therefore, it helps create training tools for employee development and design and implement new strategies to provide better service to customers and enhance customer experience.
Mystery Shopping with SmartSpotter
With our platform, it is straightforward to become a mystery shopper! We work with several popular brands and CPG companies, helping them increase their business bottom line and excel in customer experience and satisfaction. We connect with shoppers all over Australia and provide them with many different mystery shopping assignments that take little to no time to complete. So check out our app and get started with us!