Take a Look at Our Most Booked Projects
In this new year, with new challenges in the retail industry and significant projects for our customers, our portfolio of services offered from our crowdsourcing tool continues to grow. Take a look at our most booked projects from a large number of our customers:
Mystery Shopping Checks
Mystery Shopping is a tool used in retail to obtain reliable and ongoing feedback on customers' experiences, measure the quality of sales and service, and assess employees' performance in the business.
These customers wish to see clearly how their products are being displayed and check their brands' in-store presence.
Mystery Shopping is an excellent tool for evidence of compliance and measuring the success of in-store execution. In addition, it involves customer experience, giving retail managers an objective view of how their employees interact with clients and the level of customer satisfaction.
"Since we started using SmartSpotter, the results measured so far have helped us get an even better in-store execution with our customers on and off-premise.
The dashboard provided immediate insights and photos, allowing us to adjust and redirect our teams and resources to turn around lower-performing/complying stores".
Saskia Andriessen – Shopper Marketing Manager at Lion
Store Audits
There is also a trend towards more brands asking for regulatory compliance-related checks. Store audits offer deep insights into your retail business; they help you examine the effectiveness of your displays, keep your inventory in check, verify planogram compliance, and assess your general store performance.
Keep in mind that retail execution quality impacts your brand's reputation and your bottom line; with our model of crowdsourcing and AI, store audits have taken on a new role for retail businesses, offering more insights and data than ever before!
Product Sampling
We call it SmartSampling. It is all about getting shoppers to buy, try, and provide feedback about your product.
Customers only need to tell us the shopper insights and demographics they want. In exchange, we map all retailer locations, set up, design, and advertise on social media, and get our spotters to sample their products.
In that way, brands increase recurrent sales by connecting with thousands of shoppers who can become your eyes in the field. Spotters can also crave your shoppers by giving them a sample and making them love it!
SmartSampling is a model that guarantees sales. It is both flexible and cost-effective. It leverages campaigns with social media ads, helps get direct consumer feedback, exposes consumers to the entire product range on-shelf, and encourages them to post product reviews on social media.
Lastly, it has national coverage, as our platform connects with shoppers nationwide.